1. Where Do You Ship?
We currently ship only within the United States.
2. How Long Does Order Processing Take?
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
3. How Long Does Delivery Take?
Delivery usually takes 3-7 business days after the order has been shipped.
4. What Products Do You Offer?
We provide home fitness products, including:
1. Yoga mats
2. Resistance bands
3. Posture correction products
5. What Payment Methods Do You Accept?
We accept VISA, MasterCard, AMERICAN EXPRESS, and DISCOVER credit cards.
6. Can I Return My Order?
Yes. Customers may request a return within 30 days of receiving their order if the product meets our return requirements.
7. Who Pays for Return Shipping?
Customers are responsible for return shipping costs for personal reasons, including changes of mind or incorrect selections. We cover return shipping costs for defective, damaged, or incorrect items caused by our error.
8. How Long Does a Refund Take?
Approved refunds are generally processed within approximately 3 business days after we receive and inspect the returned item.
9. How Can I Contact Customer Service?
You can contact us through the following information:
Company:
Obscure Elf LLC
Address:
222 Sweetwater Cir Apt K5 Mableton GA 30126
Phone:
+1 (857) 367-5479
Email:
CHAVON@obscureelf.com